Terms and Conditions

Terms And Conditions

The safety of the children in our care is of paramount importance. Children should be handed over by parents/carers to a member of staff in the child’s nursery room. We will not hand back a child to anyone other than those named on the registration form or people previously introduced to the nursery staff. (They may be asked for identification/the password). Parents must inform the nursery staff if their child is being pick up by anyone other than the people named on the registration form.

If a child is suffering from an infectious illness they should not attend nursery until a doctor has approved their return. The nursery reserve the right to refuse to admit a child if they consider the child to be too ill to attend.

The Nursery management reserves the right to seek medical attention for a child if they consider it necessary. Any medication to be given whilst the child is at nursery will require a signed consent form from the parent. Parents are asked to inform the Nursery as soon as possible if their child will be absent. Children should not attend Nursery for 36 hours after starting a course of antibiotics. No refunds are given for absence as the place is kept open.

The Nursery provides formula feeds of all the popular brands. Any special requirements due to medical or other reasons can usually be accommodated although parents may have to provide the formula milk. You should indicate the formula on the Registration Form.

Acorn Childcare Nursery has a Policy Document on Child Protection. Parents may see this document if they wish.

Please talk to the Nursery Manager or Deputy about any concerns you may have about the nursery or the care of Normal hours are 8.00am to 6.00pm. (8.00am to 1.00pm and 1.00pm to 6.00pm for half days). Early starts from 7.00am may be possible for an additional fee.

The Nursery will be open Monday to Friday every week with the exception of Bank Holidays and between Christmas

and New Year. One month’s calendar notice is required to cancel or alter the days your child attends nursery.

A non-refundable registration fee of £50.00 will be required when accepting the offer of a nursery place. Payment of this guarantees your nursery place. The deposit is offset against the first month’s fees.

Fees are payable in advance by the 1st

invoice date, whichever is the later, or returned cheques will incur an administration charge of £10 plus interest at 4% above the Lloyds TSB base rate. If payment is not received by the end of the month to which payment relates the account will be subject to additional charges incurred in recovering the payment. Acorn Childcare Nursery reserves the right to refuse admission when payment has not been made in accordance with these Terms and Conditions.

Fees are inclusive of meals, nappies and nursery-based activities. (Nappies are included up to the age of 3 years).

Sibling discount applies to the child with the lowest fees.

Extra Hours, within normal nursery hours (8.00am to 6.00pm), are charged at a special rate.

Late collection may be subject to a charge of £5 per 15 minutes or part of 15 minutes.

Fees will be reviewed in September of each year or when determined by the Nursery Management.

Please ensure that clothing is marked with the child’s name.

Parents using the car park are asked to drive very slowly on the site. Cars are parked at their owner’s risk. Please show consideration for other road users and our neighbours when entering or leaving the Nursery.

I /we accept the terms and conditions as stated above.

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